Most Hospitable Hotel

Accommodation is a vital part of the visitor journey. The hotel experience is key to creating many visitors lasting impressions of Scotland and their world famous Scottish hospitality. This award recognises hotels that strive to give the customer the most hospitable and comfortable experience while they enjoy their stay in Scotland.

Who should enter:

For hotels that demonstrate exemplary levels of customer service and satisfaction and most importantly offer  memorable and authentic hospitality.  We invite applications from Hotels of all sizes, previous winners include:

  • Apex City Quay Hotel & Spa
  • Motel One – Edinburgh Royal
  • Prestonfield
  • The Duisdale Hotel
  • Blythswood Square Hotel

What the judges are looking for:

A demonstrable approach to hospitality, a proven track record and real examples of exceptional customer care and Scottish hospitality which sets you apart from the competition.  Evidence that provides both qualitative and quantitative measures.  Judges will be looking for evidence of excellence and best practice in all areas of the business.