Accommodation is a vital part of the visitor journey. The hotel experience is key to creating many visitors lasting impressions of Scotland and their world famous Scottish hospitality. This award recognises hotels that strive to give the customer the most hospitable and comfortable experience while they enjoy their stay in Scotland.
For hotels that demonstrate exemplary levels of customer service and satisfaction and most importantly offer memorable and authentic hospitality. We invite applications from Hotels of all sizes, previous winners include:
A demonstrable approach to hospitality, a proven track record and real examples of exceptional customer care and Scottish hospitality which sets you apart from the competition. Evidence that provides both qualitative and quantitative measures. Judges will be looking for evidence of excellence and best practice in all areas of the business.