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BEST GUEST HOUSE OR B&B

As a service industry provider, this award recognises that excellence in service, customer care and making a stay a memorable experience to the visitor are core business objectives.  To meet increasing customer demands and be competitive we need to work more effectively and continue to achieving customers expectations.

This category celebrates the finest examples of our region's renowned reputation for exemplary service and experience to the visitor.   For guest houses and B&Bs that demonstrate exemplary levels of customer service and satisfaction

Who should enter:

Guest Houses and B &B’s that demonstrate exemplary levels of customer service and satisfaction.

 

What the judges are looking for:

A clear strategy, a proven track record and evidence of exceptional customer care. Evidence that provide both qualitative and quantitative measures. NB each question should be answered in no more than 400 words.

 

Please register now to enter this category.  

Year of Natural Scotland, 2013