Scotland has a wealth of unique and fascinating Visitor Attractions, from Castles and Palaces to Nuclear Bunkers and famous Pandas! This category celebrates the variety of opportunity provided to Scotland’s visitors, and the attractions which provide world class service with a distinctive Scottish twist.
For visitor attractions that demonstrate exemplary levels of customer service, customer satisfaction and a business commitment to hospitality. This category is open to visitor attractions of all kinds and sizes.
Judges are looking for businesses that have delivered something exceptional in relation to customer service, over the last twelve months. Quantification is key, alongside the qualitative information.